We are committed to respecting your online privacy and recognize your need for appropriate protection and management of any personally identifiable information ("Personal Information") you share with us. "Personal Information" means any information that may be used, either alone or in combination with other information, to personally identify an individual, including, but not limited to, a first and last name, personal profile, a home or other physical address, an email address or other contact information.
We use information from you in the following ways:
We do not currently require you to provide Personal Information in order to have access to general information available on our Site.
In order to provide you with certain services we provide, you may be required to create an Account and provide us with information such as your name, user name, email address, and a password that you will use for your Account and other specified information. We shall then send you an email to your email address to instruct you how to confirm your registration. You may also choose to provide us with additional information for use in connection with your Account, such as your photo, birthday, interests, location, and/or a short bio. You are able to log-in to your Account at any time and edit your Personal Information and settings. It is your responsibility to keep your password confidential. If you are sharing a computer with anyone you should always log-out before leaving the Site to protect access to your information from subsequent users.
We may provide you, via the Site, with the opportunity to contact us, receive communications from us, or meet us at a conference, webinar or another program (collectively "Events"). In order to participate in any of these Events, you will be required to provide certain Personal Information which may include your name, company, job title, address, email address, and phone number.
We use Customer.io for email marketing and to maintain our customer lists. You can read more about how Customer.io uses your Personal Information.
Some of our Site pages utilize "cookies" and other tracking technologies. Cookies are small files placed on your hard drive that can help us analyze our web page flow; customize our services, content and advertising; measure promotional effectiveness, and promote trust and safety.
A few important things you should know about cookies are that:
Our third party partners may employ clear gifs (a.k.a. Web Beacons/Web Bugs), images, and scripts that help them better manage content on our site. These companies help operate our websites and provide you with additional products and services. They are subject to confidentiality agreements and other legal restrictions. We do not permit any third party company to collect personal information using cookies or web beacons on our Site.
Like many other websites, this Site may make use of log files. The information inside the log files includes the IP address from which you access the Site, the type of browser and operating system you use to access the Site, the date and time you access the Site, the pages you visit, and the addresses of pages from where you followed a link to the Site. We may use such information to analyze trends, administer the Site, track user's movement around the Site, and gather demographic information. Such information is not linked to any information that is Personal Information, with the exception of the IP address.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights. As described above, we may use your Personal Information to provide you with targeted advertisements or marketing communications we believe could be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative's ("NAI") educational page. You can opt out of Facebook and Google targeted advertising. Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal.
Any information, video, image, data, text, documents, or other content posted at your direction onto a public area of the Site, such as our blog, becomes publicly published content and will be available to all users of that public area of the Site, even if such content contains Personal Information.
If you submit Personal Information to us through the Site:
We may use Anonymous Information (as defined below), or disclose it to third party service providers, to improve our services and enhance your experience with the Site and its services. "Anonymous Information" means information which does not enable identification of an individual user, such as aggregated information about the use of our Site and services.
You may choose whether or not to provide Personal Information to the Site. If you choose not to provide the Personal Information we request, you can still visit many parts of the Site, but you may be unable to access certain options, offers, and services that involve our interaction with you.
To the extent that you do provide us with Personal Information, we wish to maintain accurate and complete Personal Information. If you have an Account, you may log-in to your personal profile at any time and add information, delete information or correct any incorrect information we have. We do retain personal information from closed accounts to comply with law, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigations, enforce our User Agreement, and take other actions otherwise permitted by law.
Our Site contains links to other sites. Other sites may also reference or link to our Site. We are not responsible for the privacy practices or the content of such other sites.
When you purchase one of our products through a third-party marketplace such as Shopify, we collect information about your store along with your email address. We use this information to communicate with you and provide customer support when you contact us.
We post customer testimonials/comments/reviews on our web site which may contain personally identifiable information.
If you are a European resident, you have the right to access any personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us via one of the methods described below.
Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example, if you make an order through the site) or otherwise to pursue our legitimate business interests listed above. Please note that your information will be transferred outside of Europe, including to Canada and the U.S.
The Site is not intended for or structured to attract children under the age of 18. Accordingly, we do not intend to collect Personal Information from anyone we know to be under 18 years of age.
The security of your personal information is important to us. When you enter sensitive information (such as a credit card number), we encrypt the transmission of that information using secure socket layer technology (SSL).
We follow generally accepted industry standards to protect the Personal Information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.